CloudOps Administrator

Remote - U.S. & Canada Infrastructure

Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. The shift for this role will be 4pm-12am EST and will include one weekend day. 

What You'll Be Doing: 

  • Ensuring maximum uptime for our 10K+ system global infrastructure
  • Automating processes and building tools to improve operational efficiency
  • Coordinating operational work across teams to improve the platform with minimal impact

What We’ll Expect From You:

  • Solid experience with Linux operating systems and day to day upkeep
  • Familiarity with virtualization technologies and troubleshooting virtual machine instances
  • Familiarity with containerization technologies and troubleshooting containers
  • Basic networking concepts and technologies
  • Basic storage concepts and technologies
  • Experience with monitoring systems and incident management
  • Experience scripting in one or more of the following languages: Bash, Python, or Ruby
  • Experience with configuration management systems
  • A passion for good documentation and open communication
  • Proven ability to learn!

Why You’ll Like Working for DigitalOcean:

  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match. 
  • We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Department: Infrastructure #LI-Remote

Want to learn more about our Infrastructure team? Click here!

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