ModSquad Costa Rica is looking for passionate moderators who are comfortable with live chat moderation within the video game streaming realm. No phone calls, no tickets! Night owls and weekend warriors most welcome!
The ideal moderator will also have good and reliable internet service, as well as a decent computer to work from due to bandwidth and technical requirements. You must be comfortable with offensive images and content!
Who are you:Min High School Diploma is required Ability to work at our Operation Center in Guachipelin of Escazú.40 hours per week availability. This is a 24/7 project on rotational schedules. Ability to work shifts on a weekend day.Experience with online communities and/or moderation. Outstanding fluent communication skills on English is required.Zendesk experience (not a must but a plus) or similar CRMs systems is desired. Interest and knowledge in Adobe photoshop and similar products is a plus. Able to follow moderation guidelines and make sound judgement calls on what content does and does not violate the terms of serviceA strong ability to show empathy and be apologetic when necessary.Attention to detail.
ModSquad is a company that provides on demand digital engagement. ModSquad works with the world’s coolest brands, and we’re oriented around flexibility, people, and results.
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