Customer insights are critical to building successful products and services. However, finding and interviewing the right people to uncover those insights is a time-consuming, expensive process that often results in researcher frustration.
Respondent is building a new category marketplace that connects researchers with high-quality participants. By reducing research timelines from 4-6 weeks to days and shrinking costs by 90%+, we make business-changing insights available to researchers of all types -- from in-house research teams at IBM and Microsoft to startup founders hunting for product-market fit.
We look forward to learning more about you and how you might fit into our thriving community of initiative-takers and diverse thinkers.
What you'll do Leading efforts to interpret data in a manner that logically addresses identified business issues and highlights areas for product improvement.Discovering impactful insights that are both critical and relevant from an analytics standpoint and communicating it back to the business.Serving as an outside voice focused on tying our strategy to product performance.Prioritizing tasks and coordinating with key stakeholders.Collaborating with internal stakeholders as their trusted advisor in analytics, insights, solutions and data visualization.Understanding what data is being collected and how it applies within a Respondent business context.
Who you are3-5 years of experience in a highly analytical roleDetail-oriented and a big picture thinkerAble to work independently in a fast paced environmentStrong SQL skill requiredExperience with BI tools (Mode, Tableau, Looker) requiredProgramming experience (Python/R) strongly preferred but not required
Nice-to-HaveFamiliarity with MongoDBExperience designing and executing A/B tests
Who you'll work with Jack Pratten is our CEOBernard Guillermo runs our Analytics team.Zhuoheng Li is our Product Lead.Rachel Ganon runs our Customer Success team.