ModSquad is currently seeking an experienced and proactive Data Analyst to join our team in our San Jose office! This new role will provide reporting and analytics support to our management and Mod teams. The ideal Data Analyst will work to ensure our partners are happy, execute tasks promptly, and provide insights based on data.
What you will do:Support all areas of the business with regular reporting and analysis.Drive insights through rigorous analytics on business performance and cohesive, well laid out presentation of the data and recommendations.Create dashboards with KPIs for a variety of stakeholders.Develop data queries based upon ad hoc reports required to measure effectiveness of business processes.Support organizational change through a period of high growth, building the systems and infrastructure to support that growth.
Who you are:Bachelor's degree required; Bachelor's Degree in Business Administration, Statistics, Economics, Finance, Computer Science, Information Technology or related field. A minimum of 3+ years’ experience in a related position or market in a fast-paced environment is required.Proficiency in English at an advance level, fluent communication verbal and written is required. Strong proficiency with database query languages (e.g. SQL, DAX, etc.).Experience building and using reports in data visualization tools (e.g. Power BI, Tableau, etc.).Excellent proficiency with Excel (advanced - intermediate level) and Google Sheets.Excellent analytical skills with carefully honed written and visual communication skills.Familiar and comfortable with a variety of CRMs like Zendesk, Sprout Social, moderation filters, etc.Availability to commute to our San Jose office. See problems as challenges and can use your analytical skills to prepare insights, adding value to yourself, your team, and your company. Able to think big and enjoy working in a dynamic environment.ModSquad is both complex and demanding. You need to be a fast learner who is trustworthy and can work independently. Located in Costa Rica and legally eligible to work in this country.
ModSquad is a company that provides on demand digital engagement. ModSquad works with the world’s coolest brands, and we’re oriented around flexibility, people, and results.
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