Ecosystem Content Writer

Remote - US / Canada Product

Ecosystem Content Writer

We're looking for a writer to create content for the interfaces everyone uses to integrate with GitHub.

You'll report to the Ecosystem Documentation Manager and work within the Product Documentation team. The Product Documentation's team mission is to guide everyone who uses GitHub to confidently meet their goals. We know that developers need helpful, accurate information at every stage of their journey to be successful.

The Product Documentation team is highly distributed and we embrace an environment of asynchronous communication. You'll need strong communication skills and the ability to build working relationships with people in locations around the globe.

If you're a patient, compassionate writer who loves crafting helpful technical documentation along with code samples to guide developers in their journey learning new technologies and building software, we'd like to hear from you!

Responsibilities

  • Create helpful, scalable documentation for developers learning about products and features, including REST and GraphQL APIs, webhooks, apps, GitHub Packages, and more.
  • Collaborate with the Product Documentation team to plan, create, and maintain developer content.
  • Review and edit drafts of developer content from other writers and developers.
  • Communicate with teams across GitHub about user feedback, product direction and vision, and technical product information.

Minimum Qualifications

  • 2-3 years of experience documenting APIs, writing code samples, quickstart guides, and other technical content to help developers build or extend products and features.
  • Familiarity with a higher-level programming language, such as Ruby, Python, or JavaScript.
  • Working knowledge of HTTP and web requests.
  • Strong developer advocate, especially for those new to a platform.
  • Ability to compassionately give and receive editorial and technical feedback.
  • Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail.
  • Excellent communication skills, especially when working with a distributed team.

It would be helpful to have

  • Familiarity with Git and GitHub
  • Experience writing quickstart guides for developers
  • Experience working with established content models and style manuals
  • Experience working collaboratively on content with other writers or stakeholders

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

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