Stay on Track With this Great Project!
A great company is bringing their GPS tracking service to the US and is looking for a stellar customer support team to make that transition a great success! Join the team and help customers with all of their fleet tracking needs. Do you see yourself as a skilled Tier 2 CS agent with a knack for handling professional conversations? We’re looking for you!
Ideal Skills Needed:Previous CS experienceFamiliarity with ZendeskExperience with ticket, chat, and phone supportStrong written and verbal communication skillsAbility to craft freehand responsesMinimum 10 hours per week90-day project commitmentQuiet workspace for taking callsHas phone that can be used to access client's appCan start orientation ASAP!
ModSquad is a company that provides on demand digital engagement. ModSquad works with the world’s coolest brands, and we’re oriented around flexibility, people, and results.
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