Head of Business Operations and Strategy

Remote Business Operations & Strategy
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the Role

As Head of Business Operations and Strategy you will oversee the teams responsible for defining, and executing on, Kraken’s strategic direction. You will be on the forefront of the intersection of cryptocurrency and financial services, charting new paths and bringing to bear the resources of Kraken to see the vision through. You have the ability to process information across a wide range of domains with clarity and rigor, the fortitude to drive forward ambitious projects and the leadership skills to inspire and motivate your teams.


  • Run Kraken’s Business Operations and Strategy Department
  • Chart the strategic direction of the business and identify the most significant points of leverage to drive the business forward
  • Determine areas of opportunity to grow revenue and strengthen Kraken’s positioning in the cryptocurrency space
  • Define high-impact growth initiatives across all key areas of the business, including sales and marketing, product development, operations and international expansion
  • Lead prioritization discussions with the Leadership Team to ensure clear and defined resource allocations and accountabilities that reflect the strategy
  • Lead critical, value-generating initiatives where you define business objectives and expected impact, involve key stakeholders, define dependencies and milestones, and ensure effective execution and follow-through
  • Creatively solve problems across functions, supporting all areas of the business on their most challenging issues
  • Drive accountability through ownership of initiatives and associated KPIs
  • Define the structure and processes for the Business Operations and Strategy functions and execute a plan to realize that vision, and oversee day-to-day management of the Business Operations and Strategy teams
  • Requirements

  • 8+ years in a management/leadership position in financial services, consulting, private equity, investment banking, venture capital, technology or in founding a company
  • Leadership experience and proven track record in strategy consulting, investment banking, or multiple leadership/strategy roles in the financial services or technology industries
  • Strong strategic thinking and decision-making skills; comfortable thinking critically and creatively about complex issues
  • Ability to drive progress and produce results with little oversight
  • Ability to establish strong working relationships both inside and outside the organization, across all levels of management
  • Highly effective communicator and the ability to express opinions without ego
  • Strong project management skills; ability to manage multiple projects with competing deadlines simultaneously
  • Capable of building and leading a top-tier team; ability to be both an excellent manager and a strong individual contributor
  • Excellent quantitative and analytical skills
  • Deep knowledge and understanding of Bitcoin,  the cryptocurrency industry, trading, and financial markets ecosystems
  • Active Kraken client and / or familiar with both the Kraken and competitors’ product suite

  • Kraken


    Kraken is one of the largest and most successful bitcoin exchanges in the world, and we’re growing faster than ever. We’re looking for people who constantly push themselves to think differently and ch...

    View all jobs
    Apply now