ShapeShift is the leading non-custodial digital asset platform, serving hundreds of thousands of customers across the world. Since 2014, ShapeShift has pioneered a new era of digital finance, earning a place as one of the most beloved and respected brands in a booming and volatile new industry. The company recently launched its new platform at beta.ShapeShift.com and is now leveraging its resources toward aggressive growth.
Led by industry veteran Erik Voorhees, the company is seeking out the best new team members to further scale the organization and maintain leadership while the phenomenon of decentralized digital finance expands around the globe. As part of this growing team, ShapeShift is looking to hire the role of Associate Member Services Specialist.
To be a successful Associate Member Services Specialist, you will focus on becoming an expert in our Platform and an ambassador for the ShapeShift brand through daily interactions with customers. Bringing a positive attitude to your every day assignments will motivate team members and increase overall satisfaction of our customers. This a non-exempt position. This role will report directly to the Member Services Manager.
GOALS OF POSITION:
CERTIFICATES, LICENSES AND REGISTRATIONS:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle or feel controls. The employee must occasionally lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
ShapeShift is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.