Nava is at the forefront of reimagining how our government serves its people, and we’re looking for an experienced People Operations Generalist to help drive this mission forward. The People Operations Generalist will be a part of the People Operations team, and will collaborate with both project leadership and technical teams.
This role will have a major impact on team support and efficiency so your contributions to administrative coordination is critical. You'll work with the Recruiting and People Operations team as well as Program Leadership to execute on a variety of administrative and coordination responsibilities including onboarding, access management, resource coordination, and tools & software needs. You care deeply about improving efficiency and impact but always keep your mind open to new approaches to problem solving.
You'll be contributing to people operations with projects to improve the operations and policies that support people as they join projects, ensuring they have the access and environments required to be successful. You'll set high standards for operations efficiency and follow-through, and incorporate feedback and input from the wider team.
What You'll DoAssist the People Operations and Recruiting teams in onboarding new employees, training them on the working norms, tools, and policies of the company, and improving both the operations and policies that affect employee experienceApply a proactive and organized approach to project administration and coordinationSupport project compliance and employee needs including project onboarding, timekeeping, coordinating training, and enabling access to project tools & softwareOrganize onboarding related meetings and managing calendars for project leadership’s project related training sessionsWork with project leadership to communicate onboarding status with external stakeholdersPerform additional administrative and IT support duties as requiredCollaborate with a bi-coastal team and contribute towards a consistent, efficient and culturally conscious team and policiesAssist in tracking project budgets and expensesInterview candidates as needed
What We're Looking ForAt least two years of experience handling administrative, operations, or HR related tasks for an organizationExperience managing calendars and meeting coordination Experience with G Suite: Google Calendar, Google Drive, and Google DocsExperience serving as the point of contact for adding users Highly organized, resourceful, reliable, and detail-orientedAbility to work independently and autonomously within a distributed team while soliciting feedback when necessaryAbility to think strategically around trade-offs and short term vs. long term benefitsAbility to build and form strong relationships with both the internal team and external vendorsAn adaptive, empathetic, collaborative, curious, and positive mindsetExperience working with multiple stakeholders and distributed teamsAbility to align day to day decisions to a holistic strategy A proactive, service-oriented approach to identifying issuesAn adaptive, empathetic, collaborative, and positive mindsetExcellent written and verbal communication skills
Bonus Experience Project administration and coordination in a technical professional services firmGovernment contract administrationExperience with common IT tools such as Jira, Confluence, Slack, etc.