Product Manager - Risk & Fraud Systems

Remote Product
About Kraken

Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!

About the Role

This is a fully remote role, we will consider applicants based in North America, South America and Europe

Kraken is expanding its product team! This is an incredible opportunity to join a market leader in the hottest global industry. With growth rates and innovation opportunities not seen since the early internet days, Kraken is positioned to win. This role will be responsible for a critical aspect of the business and will play a significant role expanding Kraken’s business, while working alongside the brightest minds in the crypto industry. This position will be a cornerstone of the product team working with internal and external engineers and technologists, designers, business leadership, partners and customers.  We are building a product team of highly motivated self-starters who possess sound business acumen, make data-driven decisions, and clearly communicate their vision and plans to others. We are seeking people who are professional but know how to have fun too!

Learn more about us:
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“We want to be a strong, sustainable, high-margin, competitive business that will be stealing market share and printing cash while poets are writing ballads about our smooth lines and great taste. The best way to achieve this is for our people to be passionate about the product, and about delivering the very best to the user - delivering things that they never thought possible, or never imagined they’d want, or have never seen done by a financial services firm in history. This is what our people should be thinking about 24/7 as they use our product, design new products and interface with clients.” - Jesse Powell, CEO & Co-Founder, May 2020"

Overview

The Product Manager will be responsible for the mission-critical risk & fraud system and workflows for the Kraken exchange. The ideal candidate is data-driven, technically adept and has a proven track record of achievement.

Responsibilities include building and driving risk & fraud vision and roadmap, deep understanding of our risk needs vs. the competition, close collaboration with client-facing teams on client behavioural patterns, detailing of product requirements and end-to-end execution together with the technology and service teams. 

The successful candidate should thrive in a security-focused, collaborative, process-driven environment and be able to easily adapt and adjust to change without sacrificing the product vision. The position requires interaction with a wide variety of internal stakeholders at various levels of the organization. Candidates must possess the ability to clearly articulate the rationale behind decisions to business, compliance, technology and client-facing stakeholders. They must also have exceptional project management skills.

Responsibilities:

  • Drive development of the overall risk & fraud product strategy, roadmap, and implementation phases
  • Maintain market and competitor insights across the industry
  • Work closely with client-facing personnel and key stakeholders 
  • Plan relevant testing, perform rollout planning and execution
  • Definition and on-going monitoring of fraud related KPIs
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Evaluate new product opportunities and bring forward proposals for improvement
  • Develop product documentation including specifications, wireframes, and process flows. 
  • Facilitate communication across all project phases and proactively alert management of changes to scope, timelines and resources 
  • Requirements:

  • Intimate knowledge of risk & fraud patterns, mitigation strategies
  • Understanding of the compliance and legal implications of fraudulent activities
  • Knowledge of the technical aspects of large scale risk & fraud systems
  • 3-5 years of relevant product management experience
  • Knowledge of the cryptocurrency exchange space
  • Expertise in data gathering and quantitative analysis
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture and user experience best practices 
  • Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail 
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities 
  • Deep understanding of project management principles and best practices 
  • Exceptional communication and presentation skills
  • Prior crypto, trading, gaming, banking or risk relevant experience is required

  • Kraken

    kraken.com

    Kraken is one of the largest and most successful bitcoin exchanges in the world, and we’re growing faster than ever. We’re looking for people who constantly push themselves to think differently and ch...


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