Property Manager

Remote Regional

About Mynd:

Mynd Management is a full-service, tech-enabled property management and real estate investment company serving the single-family rental (SFR) housing sector. Headquartered in Oakland, Calif., Mynd was named the #1 fastest-growing private company in the Bay Area by the San Francisco Business Times in 2020. Mynd efficiently manages rental homes for property owners, provides digital leasing services for renters, and offers quality housing to residents in 19 metros nationwide. Mynd’s industry-leading services and features such as 3D tours, virtual leasing, online rent collection, and weekly disbursements provide an unparalleled rental living experience and maximize net operating income for owners. Mynd has a mission to create happy homes and healthy investments.  

We’re always on the lookout for top talent. Mynd is not only made up of real estate professionals but also skilled individuals across a wide variety of industries — there is no ideal employee profile other than having a passion for active problem-solving and an impeccable work ethic. We seek those ready to hit the ground running, and those who want to join a team driven by data and by great customer experience. Join us!

About the Role:

The Property Manager runs a portfolio of small multi-unit and single family buildings throughout a Mynd-defined geographic footprint.  They are responsible for all phases of property management in their area, including leasing, turns, resident relations, repairs & maintenance, and owner communications.  

Mynd’s unique approach to ‘team property management’ provides the Property Manager with a wealth of centralized resources to help them execute all phases of management for their portfolio.  Between these resources and their own area staff, the successful Property Manager must know how to efficiently and effectively lead a team of people while consistently solving the myriad of escalations that arise during day to day operations.

The Property Manager loves both real estate and technology, and wants to use their property management skills to build a truly next generation property management company.

Responsibilities:

  • Manage a portfolio inclusive of both small multi-family buildings (2-50 units) and single family residential homes to meet company objectives and metrics.
  • Act as the primary point of contact between associates in the field and centralized functions.
  • Utilize technology and judgment to assess, organize and schedule tasks by priority and
    geographical location. Ensure recurring and one-time tasks are completed.
  • Oversee Service Technicians and Portfolio Associates; who deliver notices, complete inspections, perform work orders and turns, and various other support tasks for property management.
  • Provide exceptional customer service at all times to current and potential owners, residents, co-workers and team members. 
  • Support innovation by testing software, processes and organizational changes and providing feedback.

Qualifications:

  • 3-4 years of experience as a residential property manager; preferable single family residences
  • 2 years supervisory experience, managing direct reports 
  • Experience with Propertyware software; Yardi, Appfolio, and/or PropertyWare a plus
  • Valid Driver's License and reliable source of transportation.
  • Strong understanding of technology, including Google Applications and Microsoft Office.
  • Strong customer service, written and verbal communication, organizational and interpersonal skills required. Ability to work well using mobile office electronic tools. 
  • Receptive to learning new tools and exchanging knowledge.
  • Excellent communicator, team player, resourceful, organized and mindful of time management.Accustomed to going above and beyond.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Moderate level of cognitive ability and decision making.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities are subject to change at any time with or without notice to meet company objectives and organizational missions. 

Covid-19:

Mynd is closely following the 2019 Novel Coronavirus Disease (COVID-19) and implementing processes that promote the safety of our employees, candidates, owners, residents and communities.  The health and safety of our employees and contractors around the world continues to be our top priority as we face the challenges associated with COVID-19.  Leaders across Mynd meet regularly to consider the evolving situation and are doing all we can to keep our teams healthy.

At Mynd, we encourage all of our team members to: 

Be Myndful

Always Be Entrepreneurial 

Earn Trust

Play Team First

Be an ‘A’ Player

Think Like An Investor

 

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.


Mynd

mynd.co

Mynd Property Management combines local, on-the-ground property management with all of the innovative tools and resources of modern technology to provide better property management.


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