Sales Development Representative - San Francisco

San Francisco Sales


Software is eating the world, and every organization must adapt in order to provide digital services to their end users. Contentful  provides cloud-based content infrastructure (through a set of advanced APIs for developers), that helps organizations to manage, integrate and deliver content across any device and service: websites, mobile apps, internal enterprise portals, voice or chat bots, machine learning algorithms, VR, IoT or any other new platform.

Over the last decade, monolithic legacy content management systems have made the move towards marketing and drag-and-drop user interfaces. This transition forces today’s professional developers to take career detours (with long certification times and training requirements) and to inherit the technical debt of systems architected for page-centric websites more than a decade ago.

Contentful has been designed from the ground up to allow modern developers to make their content programmable across every platform through using powerful, developer-friendly content APIs. Developers leverage our product just the same as other modern developer services such as Twilio (IPOed) or Stripe ($9 billion valuation).

Our high-velocity bottom-up sales model allows us to efficiently acquire customers such as Samsung, Spotify, the New York Times, Urban Outfitters and Paypal.

We’re growing at an amazing pace, seen as a leader in this new space by industry analysts such as Forrester and Gartner, and recognized by Forbes as “one of the most innovative new enterprise cloud companies”.

We’re a fun team of more than 350 people from 70 nations, with offices in Berlin and San Francisco. Join us!



This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an energetic, organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Sales Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will report to the Head of Sales Development of North America and work closely with assigned Regional Sales Executives and supporting teams to hunt new business within specific territories.

Part of this unique opportunity includes attending our Contentful training program. This is a program that is focused on enabling future all-star sellers within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential.


  • Gain in-depth knowledge of customers, industry, Contentful’s solution offerings
  • Effectively manage campaigns and reach out to new prospects
  • Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach
  • Book at least 1 sales appointment per day and input all activities in CRM
  • Send weekly activity reports to sales leadership
  • Collaborate with assigned Account Executives, handing off qualified prospects
  • Educate AEs on the complete qualification meeting details (SALs)
  • Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis
  • Build relationships with decision-makers and key executives in all industries and verticals


  • 1 to 3 years of sales, Lead Generation, Marketing, SaaS experience preferred
  • Strong team player with a self-starter attitude
  • Must have BA/BS Degree or equivalent work experience in Sales or Sales Development


  • Enthusiastic, engaging communicator comfortable working with large groups
  • Excellent demonstrable written and verbal communication skills
  • A positive outlook with a "scoreboard mentality" of wanting visible and measurable success
  • Excellent listening skills and coachability
  • Ability to stay flexible and productive in a fast-changing environment with multiple priorities


  • Join an innovative tech company as we help drive the evolution of digital experiences to become ever-more ubiquitous and interactive. Be a part of helping companies build modern architectures for mission-critical applications
  • Shape the future of Contentful: help us establish, scale, and improve our team's processes
  • Brush up your language skills! Our team speaks more than 20 languages, and we offer free German classes
  • Generous education budget complete with extra days off to be spent on your professional and self-development
  • Be set up for success, equipped with the latest and greatest hardware
  • Hang-out in one of our many shared spaces, playing games with colleagues or enjoying a full range of events, including workshops, on-site meetups, guest speakers, and fun events for the company and each team. Did we mention an annual off-site?
  • As much artisan coffee as you can handle
  • Sharpen your PlayStation, ping pong, and kicker/fußball skills during breaks in the day
  • Plus, Contentful socks, oh yeah!

“Variety is the spice of life” — and a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability. We look forward to your application!


Beyond headless CMS, Contentful is the essential API-first content management infrastructure to create, manage and distribute content to any platform or device

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