Sales Enablement Director

Remote job Sales

Impact
You will play an instrumental part in growing 5CA’s business by crafting the right solutions for both new and existing clients. You will provide our customer-oriented teams with information, content, and tools so that they can be successful in the sales process.
 
Your job
The Sales Enablement Director position is a part of 5CA’s Sales Strategy team – a team that makes sure that our global Business Development & Account Management team has everything they need to be successful. As part of Sales Enablement, you are responsible for sales tools, sales-related reporting, and global bid management. You collaboratively work with the Marketing-, Operations- and Enablement department to craft innovative solutions for our clients and prospects. You closely monitor the sales process and recommend adjustments to optimize our win rate. You will report to our Director Sales Strategy.

Responsibilities

  • Design 5CA’s proposal & bid management framework, including documentation and presentation templates
  • Develop & maintain commercial pricing & contractual framework, and oversee the approval process
  • Manage & develop Sales Operations activities, including Salesforce and other relevant sales tools
  • Oversee and optimize sales reporting, forecasting and budgeting to gain optimal insights 
  • Coordinate and optimize global RFI/RFP across the bussiness.

This is you

  • You have 10+ years of experience in sales, enablement or operations within the CX/BPO industry
  • You have at least 5 years experience in BPO solution crafting and bid management 
  • You have a Bachelor's degree (or equivalent background studies)
  • You have excellent commercial and analytical skills to support & challenge pricing proposals
  • You are agile and pragmatic
  • An organisation in hyper-growth with an international, inclusive company culture
  • A talented and engaged workforce, working from home across the globe
  • An appropiate salary based on market standards and flexible working hours
  • Continuous learning and plenty of opportunities for growth within your field of expertise.


5CA offers

  • An organisation in hyper-growth with an international, inclusive company culture
  • A talented and engaged workforce, working from home across the globe
  • An appropiate salary based on market standards and flexible working hours
  • Continuous learning and plenty of opportunities for growth within your field of expertise.


About us

5CA provides people around the globe with outstanding customer support. We use their preferred channel, in their own language, at the time that is most convenient to them. We love hiring and working with geeks: people who are enthusiastic and engaged with gaming, tech, and digital topics. It is our successful Work From Home program that allows us to attract similarly minded and highly talented people, without being limited by geography. We’re passionate in what we do, deliver a great customer experience. And most of all we’re passionate about who we work with!