Sales Engineering Manager- EMEA

Remote Sales

ABOUT US

Contentful provides content infrastructure for digital teams to power websites, apps, and devices. Unlike a CMS, Contentful was built to integrate with the modern software stack. It offers a central hub for structured content, powerful management and delivery APIs, and a customizable web app that enables developers and content creators to ship their products faster. Companies including Spotify, Red Bull, WeWork, Lyft, and Urban Outfitters rely on Contentful to manage content as part of their modern web stack.

Contentful is growing rapidly, backed by $80 million in funding from VC firms including Benchmark and General Catalyst, and strategic investors including Sapphire Ventures (SAP) and Salesforce Ventures.

We’re a fun team of more than 350 people from 70 nations, with offices in Berlin and San Francisco. Join us!

 

ABOUT THE ROLE

As a Solution Engineering Manager, you are responsible for building and running a team of regionally distributed Solution Engineers throughout EMEA. You will grow the size and abilities of the team already in place and work in close collaboration with regional and global sales and partnership teams to align on go-to-market strategy, role focus and locations in order to support our continued growth.

Contentful’s Solution Engineers serve as trusted advisors for prospects, customers, and internal Sales and Product teams. They map customer needs to the value of the Contentful platform, and demonstrate its benefits to developers, product managers, marketing leaders, and C-level executives. They also advocate internally for keystone customer needs, and synthesize their in-market experiences to provide strategic insights to our Product and leadership teams.

At Contentful, our Solution Engineers are critical members of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. In collaboration with our Solution Architects, Solution Engineers at Contentful also play a critical role after the conclusion of a sales contract by continuing to advise and assist the customers’ developers and implementation teams in conjunction with the efforts of our Services Success team.

Solution Engineers may travel up to 25% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.

RESPONSIBILITIES

  • Hire, on-board, train, mentor, and develop new Solution Engineers
  • Partner with regional and global sales and partnership teams on go-to-market strategy
  • Build and iterate on scalable Solution Engineering processes
  • Formulate and execute a customer-focused strategy to drive adoption of Contentful in partnership with the sales management team
  • Coach Solution Engineers in the skills needed to map technology capabilities to prospect and customer business needs; to communicate technical software delivery concepts to mixed technical and non-technical audiences
  • Capture and share best-practice knowledge amongst the Solution Engineering community
  • Guide and motivate the development of demonstrations, digital experiences, whitepapers, datasheets, and other customer facing guidance and best practices
  • Provide technology leadership and strategic inputs into building new capabilities, technical readiness, and offers based on emerging technologies and market trends

YOUR PROFILE/REQUIREMENTS

  • A Bachelor’s degree in Computer Science, MIS, or a comparable field, or equivalent experience
  • 3+ years of SaaS Sales/Solution Engineering Management experience, preferably with employees in distributed locations
  • 3+ years of influential success as a Sales/Solution Engineer individual contributor
  • Excellent English communication skills, both verbal and written
  • Recent industry experience with current web technologies and cloud concepts (microservices, Javascript, APIs, CDNs, etc.)
  • Experience and excitement about disruptive technology solutions
  • Experience shaping the practice of Solution Engineering at a previous company
  • Experience initiating cross-departmental company initiatives, gathering other experts around them to accomplish shared goals.

BENEFITS

  • Join an innovative tech company as we help drive the evolution of digital experiences to become ever-more ubiquitous and interactive. Be a part of helping companies build modern architectures for mission-critical applications
  • Shape the future of Contentful: help us establish, scale, and improve our team's processes
  • Generous education budget complete with extra days off to be spent on your professional and self-development
  • Be set up for success, equipped with the latest and greatest hardware
  • Hang-out in one of our many shared spaces, playing games with colleagues or enjoying a full range of events, including workshops, on-site meetups, guest speakers, and fun events for the company and each team. Did we mention an annual off-site?
  • Sharpen your PlayStation, ping pong, and kicker/fußball skills during breaks in the day
  • As much artisan coffee as you can handle
  • Brush up your language skills! Our team speaks more than 20 languages, and we offer free German classes
  • Take a break and pat a pup, we are a dog-friendly office
  • We will support your move to Berlin with a relocation budget and visa assistance. We'll help you settle into your exciting new city
  • Plus, Contentful socks, oh yeah! 

“Variety is the spice of life” — and a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability. We look forward to your application!

 


Contentful

contentful.com

Beyond headless CMS, Contentful is the essential API-first content management infrastructure to create, manage and distribute content to any platform or device


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