Senior Backend Engineer - Identity Management

Remote Engineering

Location: Remote in North America 

Hi there!

As Zapier continues it's growth toward our mission to democratize automation, we’re building a new team. Leveraging modern cloud based microservices, this team will be building core backend services to enable secure, scalable and performant authentication and identity management services. This will include machine to machine authentication and SSO. Using established patterns like OpenID Connect and Python, you will be part of this newly formed team and be highly involved in design and implementation to ensure we deliver the best value to our customers.  

Are you interested in collaborating with incredibly smart people to build greenfield services that connect thousands of different web applications? Then read on.

To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier:

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You 

You know how to build scalable web apps. You have at least 7+ years of software development building complex web based software products and have a strong command of Python. You focus on designing and building highly scalable backend systems in efficient and reusable ways. 

You’ve built Authentication or Identity services. You have experience with tokenization, SSO, Oauth, SAML or other identity management and authentication  patterns to develop highly secure solutions.

You deeply value code quality. Testing your code and good code coverage is fundamental for you in delivering a solid product. You document well and lean on automation whenever possible. You know how to address tech debt and formulate strategic plans to address it, and how to ship production ready code.

You know how to build microservices. You know the value of microservices and leveraging cloud based containers. You’ve worked with Docker, kubernetes, or serverless technologies. You may have experience decomposing a monolith or creating new microservices, but understand the core principles of microservices design.

You have a strong systems oriented mindset. You know how to design systems in a distributed manner across hundreds (and even thousands) of servers, and understand how interdependencies affect what you build.  Zapier handles 100s of millions of API calls every week and is growing fast.

You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work and collaborate together to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing and you’re excited to be part of the team. 

Things You Might Do

Zapier is a fast-growing,  remote-first company. You'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

  • Contribute to systems design for identity management and authentication
  • Design and build services that execute API calls to thousands of 3rd party APIs
  • Work with Amazon services like Lambda and MSK to build scalable solutions that process millions of requests
  • Operate and scale the systems you and your team build
  • Ship code to millions of users every week
  • Building and scaling web products that directly impact our customers or partners.
  • Create tooling that enables automation that leverage other microservices in our architecture. 
  • Develop solutions based on containerized microservices in a cloud based infrastructure
  • Monitor reliability and performance through dashboards and tools to ensure availability
  • Dig into bugs and feature requests 
  • Work and collaborate with other engineering and product teams  to help them deliver value to customers in new and exciting ways
  • Help other engineers on the team and across Zapier

As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.

How To Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

About Zapier

For the past nine years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have a big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Remote in North America

Our team of 350+ is distributed (remote) because it lets us work with the best people. We have team members that live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! While we can hire many roles in locations anywhere in the world, some require specific timezone fits. 

Compensation:

  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to UK, Canada, and US-based employees.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.


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Zapier makes you happier by automating away the tedious, time-consuming tasks that eat up productivity. With Zapier, you can connect over 1400 different apps.


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