Senior IT Administrator

Mesa, AZ Information Technology

Senior IT Administrator

About Mynd:

Mynd Management is a full-service, tech-enabled property management and real estate investment company serving the single-family rental (SFR) housing sector. Headquartered in Oakland, Calif., Mynd was named the #1 fastest-growing private company in the Bay Area by the San Francisco Business Times in 2020. Mynd efficiently manages rental homes for property owners, provides digital leasing services for renters, and offers quality housing to residents in 19 metros nationwide. Mynd’s industry-leading services and features such as 3D tours, virtual leasing, online rent collection, and weekly disbursements provide an unparalleled rental living experience and maximize net operating income for owners. Mynd has a mission to create happy homes and healthy investments.  

We’re always on the lookout for top talent. Mynd is not only made up of real estate professionals but also skilled individuals across a wide variety of industries — there is no ideal employee profile other than having a passion for active problem-solving and an impeccable work ethic. We seek those ready to hit the ground running, and those who want to join a team driven by data and by great customer experience. Join us!

About the Role:

The IT Administrator will help manage our internal day-to-day technology operations. A successful candidate must be passionate about technology and possess a demonstrated ability to follow through on tasks, pay close attention to detail, and work independently as well as part of a team. The IT Administrator will be part of a team responsible for meeting Mynd’s technology needs as we grow, making recommendations for continuous improvement, and managing the implementation of new solutions.

Responsibilities:  

  • Provide advanced technical support and guidance for all internal users throughout the organization, both in the office and in the field.
  • Troubleshoot hardware, software and OSs both in-person and remotely.
  • Provision hardware, including computers and phones, for new employees and assist with their on-boarding.
  • Maintaining network and application security on all desktops, servers and network appliances.
  • Be the first point of contact for issues regarding equipment, software and other IT requests.
  • Respond to service desk tickets and provide solutions for reported problems.
  • Communicate clearly with peers as well as management and provide technical leadership.
  • Provide updates, status and completion information to manager and/or users, via voicemail, email or in-person communication.
  • Coordinate activities with network services and information systems groups.
  • Test and install software upgrades.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s degree in Computer Information Systems or equivalent experience preferred
  • 5+ years of experience in Information Technology
  • 2+ years of experience in MacOS, IPv4 Networking, and Google GSuite
  • Proven troubleshooting skills and the ability to stay calm and methodical under pressure
  • Excellent oral and written communication skills and strong analytical abilities
  • Experience automating processes and operating at scale
  • Ability to lift up to 50 lbs.
  • Travel required.
  • IT industry certifications are a plus.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Covid-19:

Mynd is closely following the 2019 Novel Coronavirus Disease (COVID-19) and implementing processes that promote the safety of our employees, candidates, owners, residents and communities.  The health and safety of our employees and contractors around the world continues to be our top priority as we face the challenges associated with COVID-19.  Leaders across Mynd meet regularly to consider the evolving situation and are doing all we can to keep our teams healthy.

At Mynd, we encourage all of our team members to: 

Be Myndful

Always Be Entrepreneurial 

Earn Trust

Play Team First

Be an ‘A’ Player

Think Like An Investor

 

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.


Mynd

mynd.co

Mynd Property Management combines local, on-the-ground property management with all of the innovative tools and resources of modern technology to provide better property management.


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