Senior Product Manager - Developer Experience

San Francisco Product & Design
At Rollbar, our mission is to help developers build software quickly and painlessly. We are a ~60-person team based in San Francisco, Barcelona, and Budapest. Over 100,000 developers use our product to innovate faster and decrease time to market while maintaining best-in-class customer experience. Rollbar is used by some of the best engineering teams in the world, including Twilio, Salesforce, Zendesk, and Twitch.

We are looking for an experienced Product Manager to drive the strategy for our developer experience including SDKs, API, and documentation. You will work cross functionality to define successful developer journeys that accelerate time to value, and grow the Rollbar developer community. The ideal candidate will have successfully driven developer adoption through compelling tools and assets for an enterprise focused cloud service. 

You will:

  • Define the strategy and roadmap for Rollbar’s SDKs and API, and ensure that your team is working on the projects that drive the highest possible developer adoption and engagement
  • Crafting the unique developer experience for each of our supported platforms (Javascript, Python, Ruby, iOS, etc.), understanding the latest developments, what matters to developers and the intricacies of each ecosystem
  • Lead a team of developers in an agile and fast paced environment to deliver measurable results
  • Work in close collaboration with marketing, sales and customer success to launch and drive awareness and engagement with the enhancements and new products your team delivers
  • Build deep developer, customer and market understanding via user research, competitive analysis and product analytics
  • Accelerating learning on new products by running workshops, developer previews or betas to gather developer feedback, and build a strong perspective on product priorities
  • Own the quality of your products, and deliver world class software in every release
  • You have:

  • 4+ years of experience in Enterprise SaaS product management
  • 2+ years product management experience with SDKs/APIs, and success driving developer adoption and communities
  • Have strong technical fluency that allows you communicate effectively with developers to understand their objectives and pain points
  • Experience with both quantitative and qualitative data to inform decisions - you have conducted user research, beta testing, usability testing and have worked with user researchers
  • Ability to make decisions without perfect information, and to clearly articulate the rationale behind them
  • Ability to influence without authority across any job function - people love working with you
  • An entrepreneurial and self-driven personality - you thrive in startup environments and show persistence in the face of challenges
  • Are passionate about new software development technologies and show a strong desire to learn continuously
  • Participation and contribution to open source communities a strong plus
  • Benefits and perks:

  • Competitive salary and stock options
  • Medical, dental and vision health benefits
  • Parental leave: 12 weeks 
  • Generous hardware and software allowance
  • Casual work environment
  • Inclusive team-oriented culture
  • Have fun and make an impact

  • Rollbar

    Rollbar provides real-time error tracking & debugging tools for developers. JavaScript, PHP, Ruby, Python, Node.js, Android, iOS & more languages supported.

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