Sr. IT Administrator

Mesa, AZ Information Technology

About the role:

The Sr. IT Administrator will help manage our internal day-to-day technology operations. A successful candidate must be passionate about technology and possess a demonstrated ability to follow through on tasks, pay close attention to detail, and work independently as well as part of a team. The IT Administrator will be part of a team responsible for meeting Mynd’s technology needs as we grow, making recommendations for continuous improvement, and managing the implementation of new solutions.

Outcomes you will achieve:

  • Provide advanced technical support and guidance for all internal users throughout the organization, both in the office and in the field.
  • Troubleshoot hardware, software and OSs both in-person and remotely.
  • Provision hardware, including computers and phones, for new employees and assist with their on-boarding.
  • Maintaining network and application security on all desktops, servers and network appliances.
  • Be the first point of contact for issues regarding equipment, software and other IT requests.
  • Respond to service desk tickets and provide solutions for reported problems.
  • Communicate clearly with peers as well as management and provide technical leadership.
  • Provide updates, status and completion information to manager and/or users, via voicemail, email or in-person communication.
  • Coordinate activities with network services and information systems groups.
  • Test and install software upgrades.
  • Perform other duties as assigned.

About you:

  • Bachelor’s degree in Computer Information Systems or equivalent experience preferred
  • 10+ years of experience in Information Technology
  • Proven troubleshooting skills and the ability to stay calm and methodical under pressure
  • Excellent oral and written communication skills and strong analytical abilities
  • Experience automating processes and operating at scale
  • Travel required.
  • IT industry certifications a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee must occasionally lift and/or move items over 50 pounds.  

About Mynd

Mynd is a full-stack tech-enabled property management company for the small residential industry (single-family rentals and apartment buildings up to 49 units in size). This is a massive mom-and-pop industry that has never been scaled, and Mynd intends to be the first-to-scale.  Today, Mynd manages 9,000 units in 16 markets and is rapidly growing nationwide. 

By combining great talent with on-the-ground experts, data and our proprietary technology, Mynd delivers an unparalleled customer experience for both owners and residents. Offering best-in-class property management is a start but building an end-to-end investment platform is the north star. No company has ever been this dedicated to raising the bar in the industry to create happy homes and healthy investments for all. Headquartered in Oakland, Calif., Mynd has been named one of the 10 Best Tech Startups in Oakland by the Tech Tribune and is backed by leading venture capital firms, including Lightspeed Venture Partners, Canaan Partners, and Jackson Square Partners.

We’re always on the lookout for top talent. Mynd is not only made up of real estate professionals but also skilled individuals, across a wide variety of industries — there is no ideal employee build other than having a passion for active problem-solving and an impeccable work ethic. We seek those ready to hit the ground running, and those who want to join a team driven by data and by a great customer experience. Join us!


Mynd

mynd.co

Mynd Property Management combines local, on-the-ground property management with all of the innovative tools and resources of modern technology to provide better property management.


View all jobs
Apply now