Technical Writer

Berlin Product

 ABOUT THE OPPORTUNITY

We're looking for a Technical Writer who will help us to explain Contentful to both developers and content managers. You'll be a part of the product team, working with software developers, product managers and support agents. Your writing will take the form of reference guides, API documentation, help center articles, and use-case driven tutorials. Reporting to our VP of Product, you’ll be part of a new and growing team focused on helping customers be successful with their Contentful implementation and ambitions.

  • Create industry class technical documentation for a company that cares about both developer and authoring experience
  • Analyze documentation needs and make recommendations regarding documentation priorities
  • Communicate highly complex technical concepts clearly and concisely
  • Coach engineers to improve their writing
  • Review, test, and edit content submitted by non-writer contributors
  • Contribute to our help center, to ensure that it makes Contentful approachable 
  • Take ownership and responsibility for your results and finish what you start
  • Offer creative ideas and encourage others to share theirs 

WHAT YOU NEED TO BE SUCCESSFUL 

  • You’re an experienced technical writer with a track record of producing technical documentation, release notes, and explainers about products from inception to evolution
  • You write clear, conversational, and technically correct English, prose and possess a strong command of grammar, spelling, and style
  • You have proven working experience in technical writing, including API documentation
  • You have experience with Git and docs-as-code workflows
  • You have the ability to work independently, get tasks done quickly and earn the trust to do a good job with little supervision
  • Ability to learn and understand complex technical concepts and explain them to developer or content manager audiences
  • Excel at interpersonal communication and active listening
  • A keen attention to detail
  • It's a bonus if you also happen to publish regularly on your own blog or participate in developer communities, content management communities, or participate in subject-specific conversations on Twitter

WHAT'S IN IT FOR YOU

  • Join an ambitious tech company reshaping the way people build digital products. 
  • We set you up for success, equipping you with the latest and greatest hardware
  • Enjoy a full range of events, including workshops, Contentful-hosted meetups, guest speakers and team activities. Meet your team members from across the globe at our annual offsite. 
  • Get fit! We offer a variety of health and fitness classes and a discount on Urban Sports Club.
  • Use your personal education budget to improve your skills and grow in your career. Join a free German class or one of our many internal learning initiatives!

Plus, Contentful socks! Oh yeah!

WHO ARE WE?

Contentful powers digital experiences for 28% of the Fortune 500 companies and thousands of global brands. Our content platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Spotify, Urban Outfitters, Jack in the Box, The British Museum, Xoom and Lenovo use Contentful to build their mobile and web products, voice controlled apps and more.

We’re growing rapidly and are backed by over $150 million in funding from top-tier venture capital firms like Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 350 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin and San Francisco and distributed around the world.

    

“Variety is the spice of life” — and a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, or disability. We look forward to your application!

All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed.


Contentful

contentful.com

Beyond headless CMS, Contentful is the essential API-first content management infrastructure to create, manage and distribute content to any platform or device


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